All Systems Operational
Green Bits API Operational
Green Bits Reporting Service Operational
Back Office Operational
Traceability Operational
Washington Traceability API Operational
Metrc Colorado Operational
Metrc Maryland Operational
Metrc Alaska Operational
Metrc Oregon Operational
Metrc Nevada Operational
Green Bits Live Update Operational
Pusher WebSocket client API Operational
Pusher Pusher REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Error Rate
Fetching
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - After monitoring the MRA announcement for patient lookup, we are resolving this issue.
Aug 3, 10:34 PDT
Monitoring - Patient sales limit verification functionality at the Greenbits register has restored for all Michigan Customers.

The MRA's most recent update on 7/31/20 at 4:19 PM PST indicates functionality has returned to normal:
"Metrc Patient Status Lookup has been restored. Licensees should return to normal business procedures."

Greenbits is monitoring the situation. If you experience issues validating patient limits please contact Greenbits Customer Support via back office chat or help@greenbits.com.
Jul 31, 17:21 PDT
Identified - Patient sales limit verification has been turned off, so you will need to verify limits in Metrc manually for all patient sales.

Metrc maintenance is causing patient look-up and sales limit verification to fail for Greenbits customers in Michigan. Turning off patient sales limit verification allows you to continue to ring sales through this Metrc maintenance. We'll turn the verification back on at 9:30am PST on Monday, August 3, 2020.

We have notified Metrc and will update you Monday, August 3, 2020 at 9:30am PST
Jul 31, 14:19 PDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - Greenbits implemented a fix for Caregiver sales that were not reporting to Metrc as a result of current Metrc system maintenance. We will re-report any historical Caregiver sales that may have been affected. Any Caregiver sales made from this point forward will resume reporting as normal.
Jul 29, 18:53 PDT
Identified - Greenbits is aware that Caregiver sales are not currently reporting to Metrc as a result of current Metrc system maintenance. Greenbits has reached out to your local Metrc administrator and regulatory agencies. You are able to continue to ring sales normally. We will work with you to reconcile data once the issue is resolved.
Jul 28, 19:01 PDT
Jul 28, 2020
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.