All Systems Operational
Green Bits API   Operational
Green Bits Reporting Service   Operational
Back Office   Operational
Traceability Operational
Washington Traceability API   Operational
Metrc Colorado   Operational
Metrc Maryland   Operational
Metrc Alaska   Operational
Metrc Oregon   Operational
Metrc Nevada   Operational
Green Bits Live Update Operational
Pusher WebSocket client API   Operational
Pusher Pusher REST API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Green Bits API Uptime
Fetching
API Error Rate
Fetching
Past Incidents
Dec 18, 2018

No incidents reported today.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - This incident has been resolved.
Dec 7, 20:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 20:13 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

We will provide updates as they become available.
Dec 7, 17:16 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 3:30 pm.
Dec 7, 14:35 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 2:30 pm.
Dec 7, 14:00 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 2:00 pm.
Dec 7, 13:30 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 1:30pm.
Dec 7, 13:00 PST
Identified - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at 1:00pm.
Dec 7, 12:45 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers are currently investigating the issue.

Expect an additional update at 12:30pm.
Dec 7, 12:07 PST
Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers are currently investigating the issue.

Expect an additional update at 12:00pm.
Dec 7, 11:35 PST
Investigating - Some Green Bits users who use a weigh station may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers are currently investigating the issue.

Expect an additional update at 11:30 am.
Dec 7, 10:52 PST
Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - This incident has been resolved.

Apologies for the inconvenience.
Dec 5, 10:49 PST
Update - We are continuing to monitor for any further issues.
Dec 5, 10:42 PST
Monitoring - A fix has been implemented and we are monitoring the results.

You should now be able to start a new shift and log in to Back Office if you need to.
Dec 5, 10:35 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 10:28 PST
Investigating - Some users may be experiencing trouble when logging in to the Register. Our engineering team is aware of this issue and is currently investigating.

In the meantime, 'Superadmin' users should be able to successfully log into the Back Office.

This should not affect your ability to ring in sales on the register.

Expect an additional update at 10:45.
Dec 5, 10:23 PST
Dec 4, 2018

No incidents reported.