Greenbits Status

All Systems Operational

Green Bits API Operational

Green Bits Reporting Service Operational

Back Office Operational

Traceability Operational

Washington Traceability API Operational

Metrc Colorado Operational

Metrc Maryland Operational

Metrc Alaska Operational

Metrc Oregon Operational

Metrc Nevada Operational

Green Bits Live Update Operational

Pusher WebSocket client API Operational

Pusher Pusher REST API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Error Rate

Fetching

Past Incidents

Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

(MI) Turning Off Patient Sales Limit Verification

Resolved - After monitoring the MRA announcement for patient lookup, we are resolving this issue.
Aug 3, 10:34 PDT

Monitoring - Patient sales limit verification functionality at the Greenbits register has restored for all Michigan Customers.

The MRA's most recent update on 7/31/20 at 4:19 PM PST indicates functionality has returned to normal:
"Metrc Patient Status Lookup has been restored. Licensees should return to normal business procedures."

Greenbits is monitoring the situation. If you experience issues validating patient limits please contact Greenbits Customer Support via back office chat or help@greenbits.com.
Jul 31, 17:21 PDT

Identified - Patient sales limit verification has been turned off, so you will need to verify limits in Metrc manually for all patient sales.

Metrc maintenance is causing patient look-up and sales limit verification to fail for Greenbits customers in Michigan. Turning off patient sales limit verification allows you to continue to ring sales through this Metrc maintenance. We'll turn the verification back on at 9:30am PST on Monday, August 3, 2020.

We have notified Metrc and will update you Monday, August 3, 2020 at 9:30am PST
Jul 31, 14:19 PDT

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Jul 30, 2020

No incidents reported.

Jul 29, 2020

(OR, MT, CO) Daily Reporting for Caregiver Sales

Resolved - Greenbits implemented a fix for Caregiver sales that were not reporting to Metrc as a result of current Metrc system maintenance. We will re-report any historical Caregiver sales that may have been affected. Any Caregiver sales made from this point forward will resume reporting as normal.
Jul 29, 18:53 PDT

Identified - Greenbits is aware that Caregiver sales are not currently reporting to Metrc as a result of current Metrc system maintenance. Greenbits has reached out to your local Metrc administrator and regulatory agencies. You are able to continue to ring sales normally. We will work with you to reconcile data once the issue is resolved.
Jul 28, 19:01 PDT

Jul 28, 2020

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.