Green Bits Status

All Systems Operational

Green Bits API Operational

Green Bits Reporting Service Operational

Back Office Operational

Traceability Operational

Washington Traceability API Operational

Metrc Colorado Operational

Metrc Maryland Operational

Metrc Alaska Operational

Metrc Oregon Operational

Metrc Nevada Operational

Green Bits Live Update Operational

Pusher WebSocket client API Operational

Pusher Pusher REST API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Green Bits API Uptime

Fetching

API Error Rate

Fetching

Past Incidents

Dec 18, 2018

No incidents reported today.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

Partially Degraded Service

Resolved - This incident has been resolved.
Dec 7, 20:22 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 20:13 PST

Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

We will provide updates as they become available.
Dec 7, 17:16 PST

Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 3:30 pm.
Dec 7, 14:35 PST

Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 2:30 pm.
Dec 7, 14:00 PST

Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 2:00 pm.
Dec 7, 13:30 PST

Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at or before 1:30pm.
Dec 7, 13:00 PST

Identified - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers have identified the issue and are working on a fix.

Expect an additional update at 1:00pm.
Dec 7, 12:45 PST

Update - Some Green Bits users who print labels may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers are currently investigating the issue.

Expect an additional update at 12:30pm.
Dec 7, 12:07 PST

Investigating - Some Green Bits users who use a weigh station may be experiencing a register crash when they try to print labels for non-weighted items (ie paraphernalia). Our engineers are currently investigating the issue.

Expect an additional update at 11:30 am.
Dec 7, 10:52 PST

Dec 6, 2018

No incidents reported.

Dec 5, 2018

12/5 Trouble Logging Into Back Office

Resolved - This incident has been resolved.

Apologies for the inconvenience.
Dec 5, 10:49 PST

Update - We are continuing to monitor for any further issues.
Dec 5, 10:42 PST

Monitoring - A fix has been implemented and we are monitoring the results.

You should now be able to start a new shift and log in to Back Office if you need to.
Dec 5, 10:35 PST

Identified - The issue has been identified and a fix is being implemented.
Dec 5, 10:28 PST

Investigating - Some users may be experiencing trouble when logging in to the Register. Our engineering team is aware of this issue and is currently investigating.

In the meantime, 'Superadmin' users should be able to successfully log into the Back Office.

This should not affect your ability to ring in sales on the register.

Expect an additional update at 10:45.
Dec 5, 10:23 PST

Dec 4, 2018

No incidents reported.