Customers are no longer experiencing issues with logging into the back office and the register is responding as expected. Medical customers have the ability to look up patient records as normal. We're resolving this incident.
Sep 10, 11:17 PDT
Our team has identified the issue and released a fix. Customers can now log into the back office and the register. Medical customers should now have the ability to look up patient records at the register. We'll continue to monitor this incident and share an update once this issue is resolved.
Sep 10, 10:12 PDT
Greenbits customers may be experiencing issues logging into the back office and latency at the register. Medical customers may experience issues looking up patient records at the register. Our team is aware and working on a resolution, we will continue to share updates here.
Sep 10, 09:32 PDT