All Systems Operational
Green Bits API Operational
Green Bits Reporting Service Operational
Back Office Operational
Traceability Operational
Washington Traceability API Operational
Metrc Colorado Operational
Metrc Maryland Operational
Metrc Alaska Operational
Metrc Oregon Operational
Metrc Nevada Operational
Green Bits Live Update Operational
Pusher WebSocket client API Operational
Pusher Pusher REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Green Bits API Uptime
Fetching
API Error Rate
Fetching
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - This issue has been resolved. Please ensure that the "Patient Status Lookup" permission is enabled in Metrc if you are still experiencing this issue.
Aug 13, 11:40 PDT
Monitoring - A fix has been identified and we are monitoring the results.
Aug 13, 11:36 PDT
Identified - Green Bits is currently experiencing a service disruption localized to a limited number of users in the State of Maryland. This disruption is preventing patients from being checked in.

We have identified a fix for this issue. Please make sure that the Metrc permission titled "Patient Status Lookup" is enabled. Enabling this permission within Metrc should allow you to check customers in.

Expect an additional update at 12:30pm.
Aug 13, 11:22 PDT
Update - Green Bits is currently experiencing a service disruption localized to a limited number of users in the State of Maryland. This disruption is preventing patients from being checked in. We're working to identify the root cause and implement a solution as quickly as we can.

Please reach out to your local compliance officer and ask if they are aware of this issue.

Expect an additional update at 11:30am.
Aug 13, 10:29 PDT
Update - Green Bits is currently experiencing a service disruption localized to a limited number of users in the State of Maryland. This disruption is preventing patients from being checked in. We're working to identify the root cause and implement a solution as quickly as we can.

Please reach out to your local compliance officer and ask if they are aware of this issue.

Expect an additional update at 10:30am.
Aug 13, 10:03 PDT
Update - Green Bits is currently experiencing a service disruption localized to the State of Maryland. This disruption is preventing patients from being checked in. We're working to identify the root cause and implement a solution as quickly as we can.

Please reach out to your local compliance officer and ask if they are aware of this issue.

Expect an additional update at 10:30am.
Aug 13, 10:00 PDT
Update - Green Bits is currently experiencing a service disruption localized to the State of Maryland. This disruption is preventing patients from being checked in. We're working to identify the root cause and implement a solution as quickly as we can.

Please reach out to your local compliance officer and ask if they are aware of this issue.

Expect an additional update at 10am.
Aug 13, 09:28 PDT
Investigating - Green Bits is currently experiencing a service disruption localized to the State of Maryland. This disruption is impacting the connection between Green Bits and the Metrc servers for that state. We're working to identify the root cause and implement a solution as quickly as we can.

Please reach out to your local compliance officer and ask if they are aware of this issue.

Expect an additional update at 9:30.
Aug 13, 08:59 PDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.