Update - Our team has confirmed that access to registers and the Back Office has fully restored. We are continuing to work on resolving the root cause of this spike and will monitor our systems throughout the remainder of the day to ensure no further interruptions affect your business.

We are extremely sorry for the interruptions this caused your business today. We will be sending out additional information to let you know the technical details of what and what we will be doing to prevent this from happening again in the future.
Apr 20, 17:02 PDT

Update - We have identified a spike in our API causing performance issues in the back office and register. We are actively investigating the root cause of this issue and will send updates here as soon as more information on the fix is available.
Apr 20, 16:16 PDT

Update - The problems with the API connectivity have been addressed and our team is continuing to monitor those connections so that you can access the Green Bits back office make sales on your registers uninterrupted.

Our team is still working on addressing the issues with sales reports being updated in your back office. All transactions are being recorded from the register, but the numbers in the sales reports may not include your most recent transactions. We will continue to update this incident as we make progress on resolving that reporting delay.
Apr 20, 12:24 PDT