All Systems Operational
Green Bits API Operational
Green Bits Reporting Service Operational
Back Office Operational
Traceability Operational
Washington Traceability API Operational
Metrc Colorado Operational
Metrc Maryland Operational
Metrc Alaska Operational
Metrc Oregon Operational
Metrc Nevada Operational
Green Bits Live Update Operational
Pusher WebSocket client API Operational
Pusher Pusher REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Green Bits API Uptime
Fetching
API Error Rate
Fetching
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019
Resolved - This incident has been resolved.
May 25, 14:40 PDT
Update - Our engineers have identified and released a fix for the issue preventing users from receiving reports via email. You should now be able to get all reports. We will continue to monitor the situation.

This does not affect your ability to make sales at the register or report to the state’s traceability system.

Expect an additional update by 3:30 PM.
May 25, 14:28 PDT
Update - Our engineers have identified and released a fix for the issue preventing users from receiving reports via email. You should now be able to get all reports. We will continue to monitor the situation.

This does not affect your ability to make sales at the register or report to the state’s traceability system.

Expect an additional update by 2:30 PM.
May 25, 13:46 PDT
Update - Our engineers have identified and released a fix for the issue preventing users from receiving reports via email. You should now be able to get all reports. We will continue to monitor the situation.

This does not affect your ability to make sales at the register or report to the state’s traceability system.

Expect an additional update by 1:45 PM.
May 25, 13:31 PDT
Update - Our engineers have identified and released a fix for the issue preventing users from receiving reports via email. You should now be able to get all reports. We will continue to monitor the situation.

This does not affect your ability to make sales at the register or report to the state’s traceability system.

Expect an additional update by 1:30 PM.
May 25, 12:29 PDT
Monitoring - Our engineers have identified and released a fix for the issue preventing users from receiving reports via email. You should now be able to get all reports. We will continue to monitor the situation. This does not affect your ability to make sales at the register or report to the state’s traceability system.

Expect an additional update by 12:30 PM PST.
May 25, 12:01 PDT
Identified - Our engineers have identified the issue preventing users from receiving reports via email. We are working on a fix. This does not affect your ability to make sales at the register or report to the state’s traceability system.

Expect an additional update by 12:15 PM PST.’
May 25, 11:38 PDT
Investigating - We are currently investigating reports of Users not receiving reports via email. This does not affect your ability to make sales at the register.

Expect an additional update by 11:35 AM PST.
May 25, 11:01 PDT
May 24, 2019

No incidents reported.

May 23, 2019
Resolved - This issue has been resolved.
May 23, 13:30 PDT
Update - We are continuing to work on a fix for this issue. For the time being, the recommended workaround is to create the products from the Products page first, then refresh the manifest page and assign the products there.
May 23, 13:27 PDT
Identified - We have identified an issue causing Fluid Ounces to be the only available unit of measure when creating a new product from a manifest. Our engineers are working on implementing a fix. Expect an update within 30 minutes. For the time being, the recommended workaround is to create the products from the Products page first, then refresh the manifest page and assign the products there.
May 23, 12:57 PDT
May 22, 2019
Resolved - The API connection to Oregon's Metrc has been restored. Customers who continue to experience issues with reporting should regenerate and re-enter their API keys.
May 22, 09:27 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the Metrc to identify and resolve the root cause of this issue. OLCC has been notified of this issue.
May 22, 06:37 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the Metrc to identify and resolve the root cause of this issue. OLCC has been notified of this issue.
May 21, 18:59 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 1 hour.
May 21, 16:49 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 1 hour.
May 21, 15:55 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 15:18 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 14:46 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 13:59 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 13:30 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 12:30 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 12:00 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 11:30 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 10:56 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 10:09 PDT
Investigating - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 09:35 PDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.