All Systems Operational
Green Bits API Operational
Green Bits Reporting Service Operational
Back Office Operational
Traceability Operational
Washington Traceability API Operational
Metrc Colorado Operational
Metrc Maryland Operational
Metrc Alaska Operational
Metrc Oregon Operational
Metrc Nevada Operational
Green Bits Live Update Operational
Pusher WebSocket client API Operational
Pusher Pusher REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Green Bits API Uptime
Fetching
API Error Rate
Fetching
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019
UOM bug when creating products from manifest
Resolved - This issue has been resolved.
May 23, 13:30 PDT
Update - We are continuing to work on a fix for this issue. For the time being, the recommended workaround is to create the products from the Products page first, then refresh the manifest page and assign the products there.
May 23, 13:27 PDT
Identified - We have identified an issue causing Fluid Ounces to be the only available unit of measure when creating a new product from a manifest. Our engineers are working on implementing a fix. Expect an update within 30 minutes. For the time being, the recommended workaround is to create the products from the Products page first, then refresh the manifest page and assign the products there.
May 23, 12:57 PDT
May 22, 2019
Oregon API Sync Issues: "We've stopped syncing information with the State of Oregon"
Resolved - The API connection to Oregon's Metrc has been restored. Customers who continue to experience issues with reporting should regenerate and re-enter their API keys.
May 22, 09:27 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the Metrc to identify and resolve the root cause of this issue. OLCC has been notified of this issue.
May 22, 06:37 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the Metrc to identify and resolve the root cause of this issue. OLCC has been notified of this issue.
May 21, 18:59 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 1 hour.
May 21, 16:49 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 1 hour.
May 21, 15:55 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 15:18 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 14:46 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 13:59 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 13:30 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 12:30 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 12:00 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 11:30 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 10:56 PDT
Update - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 10:09 PDT
Investigating - Oregon customers may be experiencing an issue syncing with the State of Oregon's traceability system due to an error with validating credentials. Our engineers are working with the OLCC to identify and resolve the root cause of this issue. An update will be provided within 30 minutes.
May 21, 09:35 PDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

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