All Systems Operational
Green Bits API Operational
Green Bits Reporting Service Operational
Back Office Operational
Traceability Operational
Washington Traceability API Operational
Metrc Colorado Operational
Metrc Maryland Operational
Metrc Alaska Operational
Metrc Oregon Operational
Metrc Nevada Operational
Green Bits Live Update Operational
Pusher WebSocket client API Operational
Pusher Pusher REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Error Rate
Fetching
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Back Office and Register Outage
Resolved - Today's Back Office and Register outage is resolved. At this time, please connect any Register devices still on Emergency Mode back to Wi-Fi. Any sales completed in Emergency Mode will begin reporting to Back Office and state traceability automatically. Thank you for your patience as we worked to resolve this issue.
Jul 21, 16:35 PDT
Monitoring - A fix to resolve this morning’s Back Office and Register outage has been released. We are now closely monitoring the situation, to be sure that everything continues to function as expected.

At this time, all registers that disabled Wi-Fi should reenable Wi-Fi immediately. This will ensure that all online functions of the Register are working correctly.

Thank you for your patience as we worked to resolve this incident.
Jul 21, 11:41 PDT
Update - We have identified the cause of the service disruption that is impacting the performance of both the Back Office and the Register application. Our engineers are actively working on a solution. We will provide further updates as they become available.

Please manually put your registers in emergency mode by disabling the wifi on your iPad. This will allow you to continue ringing recreational sales (excludes MT, MI, MD, OK). Medical sales and the Customer queue are not available while on emergency mode.
Jul 21, 10:47 PDT
Update - We have identified the cause of the service disruption that is impacting the performance of both the Back Office and the Register application. Our engineers are actively working on a solution. We will provide further updates as they become available.

Please manually put your registers in emergency mode by disabling the wifi on your iPad. This will allow you to continue ringing recreational sales (excludes MT, MI, MD).
Jul 21, 10:29 PDT
Identified - We have identified the cause of the service disruption that is impacting the performance of both the Back Office and the Register application. Our engineers are actively working on a solution. We will provide further updates as they become available.
Jul 21, 10:12 PDT
Investigating - We are experiencing a service disruption that is impacting the performance of both the Back Office and the Register application. Our engineers are actively investigating the issue, and we will provide updates as the situation develops.
Jul 21, 09:29 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

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