All Systems Operational
Green Bits API   Operational
Green Bits Reporting Service   Operational
Back Office   Operational
Traceability Operational
Washington Traceability API   Operational
Metrc Colorado   Operational
Metrc Maryland   Operational
Metrc Alaska   Operational
Metrc Oregon   Operational
Metrc Nevada   Operational
Green Bits Live Update Operational
Pusher WebSocket client API   Operational
Pusher Pusher REST API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Green Bits API Uptime
Fetching
API Error Rate
Fetching
Past Incidents
Jul 19, 2018

No incidents reported today.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 14:41 PDT
Monitoring - The MMCC portal is still experiencing issues but Green Bits has now provided a workaround. Beginning today, you will be required to manually check a patient's sales limits in the portal to ensure you do not sell more than the allowed amount.

If you have trouble accessing the patient database, please contact the MMCC.
Jul 10, 12:48 PDT
Update - Our team is continuing to work on a fix for this issue. Once the fix is live we'll update you. The fix will allow retailers to ring up sales on the register, but retailers will still need to manually verify patients on the MMCC website.

Stay tuned for our next update in 35 minutes.
Jul 10, 12:07 PDT
Identified - After investigating, we have identified that the connection to the MMCC patient database is currently experiencing a possible interruption in service which is preventing retailers from making sales. We are enabling an update that will allow retailers to resume making sales.

Expect our next update in 30 minutes.
Jul 10, 11:23 PDT
Investigating - Maryland retailers are experiencing issues when ringing sales on the Register.
The message that retailers are seeing is that "A patient must be attached to this transaction". There is no workaround to continue making sales. Our engineering team is aware of this issue and is currently investigating.

We will send an additional update in the next 30 minutes.
Jul 10, 10:48 PDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.