Green Bits Status

All Systems Operational

Green Bits API Operational

Green Bits Reporting Service Operational

Back Office Operational

Traceability Operational

Washington Traceability API Operational

Metrc Colorado Operational

Metrc Maryland Operational

Metrc Alaska Operational

Metrc Oregon Operational

Metrc Nevada Operational

Green Bits Live Update Operational

Pusher WebSocket client API Operational

Pusher Pusher REST API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Green Bits API Uptime

Fetching

API Error Rate

Fetching

Past Incidents

Jul 19, 2018

No incidents reported today.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

Maryland Customers Unable to Ring Sales

Resolved - This incident has been resolved.
Jul 10, 14:41 PDT

Monitoring - The MMCC portal is still experiencing issues but Green Bits has now provided a workaround. Beginning today, you will be required to manually check a patient's sales limits in the portal to ensure you do not sell more than the allowed amount.

If you have trouble accessing the patient database, please contact the MMCC.
Jul 10, 12:48 PDT

Update - Our team is continuing to work on a fix for this issue. Once the fix is live we'll update you. The fix will allow retailers to ring up sales on the register, but retailers will still need to manually verify patients on the MMCC website.

Stay tuned for our next update in 35 minutes.
Jul 10, 12:07 PDT

Identified - After investigating, we have identified that the connection to the MMCC patient database is currently experiencing a possible interruption in service which is preventing retailers from making sales. We are enabling an update that will allow retailers to resume making sales.

Expect our next update in 30 minutes.
Jul 10, 11:23 PDT

Investigating - Maryland retailers are experiencing issues when ringing sales on the Register.
The message that retailers are seeing is that "A patient must be attached to this transaction". There is no workaround to continue making sales. Our engineering team is aware of this issue and is currently investigating.

We will send an additional update in the next 30 minutes.
Jul 10, 10:48 PDT

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.